9 Jobs in North Richland Hills, TX
Home Instead is Hiring a Client Care Coordinator Near North Richland Hills, TX
Primary Responsibilities
- Answer each incoming call in a friendly, professional and knowledgeable manner and distribute incoming calls to the appropriate staff members.
- Communicate effectively and professionally with clients and/or family members regarding services and expectations.
- Conduct service inquiries following the sales pipeline process and enter the prospect information into the software system. Prepare for the Care Consultation following the consultative sales process.
- Conduct Care Consultations - meet with potential clients and family members to discuss/evaluate their needs and provide solutions in the form of an individualized service plan.
- Proficiently audit and verify new client files are in compliance with state guidelines/regulations in hard copy form and in the software system.
- Conduct a Coordination of Care with other healthcare providers/assistance programs who are providing service to clients or potential clients.
- Work with other team members to coordinate varies aspects of a client's care.
- Assist in creating and maintaining client and caregiver schedules.
- Must have the ability to work independently, maintain confidentiality of information and meet deadlines.
- Must have computer skills and be proficient in Word and Excel.
- Must demonstrate excellent communication skills and the ability to listen effectively.
- Meet quarterly to review annual operational plans, revenues, gross profit, profitability and other operational goals set forth by management.
- Perform on-call duties once a week at minimum. In addition to weekdays, perform on-call duties at minimum of one weekend a month.
- Ability to multi-task and perform under pressure.
- High school graduation or the equivalent.
- Two years of related business experience or an equivalent combination of education and work experience may be considered.
- Must possess a valid driver’s license.
- Must have an understanding of and uphold the policies and procedures established by (Home Instead) d.b.a. Divine Opportunities LLC an independently owned and operated Home Instead franchise).
- Must demonstrate excellent oral and written communication skills and the ability to listen effectively.
- Must have the ability to work independently, maintain confidentiality of information and meet deadlines.
- Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills.
- Must demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies and procedures.
- Must demonstrate knowledge of the senior care industry, previous caregiving experience preferred*
- Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work.
- Must have the ability to establish good working relationships with the franchise owner, office colleagues, CAREGivers and the community.
- Must have the ability to sit at a desk and listen effectively for long periods of time on the telephone.
- Must present a professional appearance and demeanor.
- Must have the ability to operate office equipment.
- Must be patient and congenial on the telephone.
- Must have computer skills and be proficient in Excel and Word.
- Must have the availability to work evenings or weekends as required.
- Must have the ability to perform duties in a professional office setting.
- Must have the ability to work as a part of a team.
- Must demonstrate excellent organizational skills.
Team productivity bonuses and hourly on-call pay are in addition to hourly wage.
This position has an opportunity for growth/advancement based on personal performance within the role.
Benefits include: Paid Vacation/Paid Time Off, Bereavement Pay, Bonus Potential & Aflac.Please apply at www.homeinstead.com/location/246 or call 817-427-5555.
Our Mission: Home Instead is committed to living our calling as providers of exceptional in-home care for every unique situation. With a servant’s heart, we are honored to replace uncertainty with loving support and compassionate care.
Job Summary
Full Time
Business Services
$38k-47k (estimate)
02/10/2024
06/30/2024
homeinstead.com
OMAHA, NE
200 - 500
2006
Private
ANTHONY CROSEN
$500M - $1B
Business Services
Related Companies
About Home Instead
Home Instead is a Nebraska-based company that operates 1,100 franchised senior care centers providing in-home care and wellness services across 14 countries.
The job skills required for Client Care Coordinator include Written Communication, Attention to Detail, Communicates Effectively, Decision Making, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Care Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Care Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Care Coordinator positions, which can be used as a reference in future career path planning. As a Client Care Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Care Coordinator. You can explore the career advancement for a Client Care Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Client Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Care Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Care Coordinator job description and responsibilities
Compassionate, knowledgeable, and collaborative, the patient care coordinator also collaborates with other members of the care team to look after patients within the healthcare facility.
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Ensure staff have adequate training and support to help clients with ways to overcome these barriers so they can access the services they need.
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Complete patient care goes beyond caring for the patient’s physical problems. Patients may experience additional stress related to their financial situation, familial relationships, and even their physical environment.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Care Coordinator jobs
Account coordinators can earn certifications to gain a deeper knowledge of their daily responsibilities, test their skills and advance their careers.
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While some account coordinator roles are entry-level positions, most applicants need to have relevant work experience or certifications.
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Healthcare Customer Care Representatives should also have an attitude to learn and develop continuously.
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Step 3: View the best colleges and universities for Client Care Coordinator.
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